Agentic AI Contact Center Virtual Summit
Join us for the Agentic AI Contact Center Virtual Summit, an interactive online event dedicated to exploring the transformative impact of Agentic AI in contact centers.
Date
09th July, 2025Time
1500 hrs BST/1000 hrs ETExperts Speakers
12+Overview
Agentic AI Contact Center
An Agentic AI Contact Center is a next-generation customer support system powered by autonomous AI agents that handle interactions with intelligence, efficiency, and personalization. Using advanced natural language processing, machine learning, and real-time analytics, these AI-driven contact centers can manage inquiries, resolve issues, and predict customer needs with minimal human intervention. By automating routine tasks and enabling seamless omnichannel communication, Agentic AI Contact Centers enhance customer experiences, reduce operational costs, and drive smarter, faster, and more scalable support solutions.
The future of Agentic AI Contact Centers lies in autonomous, AI-driven systems that revolutionize customer interactions with intelligent, real-time responsiveness. Powered by advanced natural language processing, machine learning, and predictive analytics, these AI agents will handle complex queries, personalize interactions, and seamlessly integrate across communication channels. As businesses embrace AI-powered automation, contact centers will shift from reactive support to proactive customer engagement, enhancing efficiency, reducing costs, and elevating customer satisfaction. This transformation will redefine how brands connect with customers, making service faster, smarter, and more intuitive.
The Agentic AI Contact Center Virtual Summit is a premier event exploring how AI-driven, autonomous agents are transforming the future of customer interactions. Bringing together industry leaders and innovators, this summit delves into next-generation AI technologies that enhance contact center efficiency, streamline workflows, and deliver hyper-personalized customer experiences. From AI-powered voice bots to real-time sentiment analysis, discover the latest advancements reshaping customer engagement. Gain actionable insights, explore cutting-edge automation strategies, and connect with experts driving the evolution of AI-powered contact centers.
Why
Discover the Most Innovative Agentic AI Contact Center Solutions!
The Agentic AI Contact Center Virtual Summit is your gateway to the latest trends, technologies, and strategies that are redefining the realm of agentic AI contact centers. Here’s why you should be a part of this extravagant meet:
Digital
Sessions
Join live sessions to gain actionable insights, share ideas, and explore cutting-edge trends from industry experts.
Digital Panel Discussions
Engage in thought-provoking virtual panels featuring diverse perspectives and transformative conversations.
Digital
Network
Expand your professional circle by networking with global leaders and peers in a seamless virtual environment.
Virtual One To One Meeting
Leverage personalized one-on-one meetings to forge meaningful connections and accelerate business opportunities.
Our
Knowledge Sessions
Experience dynamic web panel discussions, live fireside chats, and interactive digital presentations that offer in-depth insights.
Industry Leaders
Connect virtually with top decision-makers, thought leaders, and solution providers exploring the latest advancements and trends in Artificial Intelligence.
Attendees
Join a distinguished group of senior executives and industry professionals for meaningful knowledge exchange and collaboration.
Our
The landscape of customer engagement is rapidly evolving, and the Agentic AI Contact Center Virtual Summit is your gateway to discovering how next-generation AI technologies are transforming customer service, support efficiency, and communication strategies. From AI-powered virtual agents to real-time sentiment analysis, businesses are leveraging advanced automation tools to enhance customer interactions, streamline workflows, and boost satisfaction. This summit provides a unique opportunity to gain actionable insights, explore emerging trends, and connect with industry experts shaping the future of AI-driven contact centers.
Key Highlights of the Agentic AI Contact Center Virtual Summit:
- Understanding Agentic AI: Explore the fundamentals and distinguishing features from traditional AI models.
- Implementation Strategies: Learn best practices for integrating Agentic AI into existing contact center infrastructures.
- Case Studies: Discover real-world examples showcasing successful deployments and outcomes.
- Ethical Considerations: Address trust, transparency, and compliance in AI-driven environments.
- Future Trends: Anticipate the evolution of Agentic AI and its impact on customer service.
WHO SHOULD ATTEND?
CIOs, CTOs, VPs, Directors, Heads, Managers & Specialists of -
- Customer Experience
- Contact Center
- AI and Automation
- Operations
- IT
- AI Contact Center
- Customer Support AI
- Chatbot Implementation Engineer
- Virtual Assistant Developer
- Customer Experience
- Contact Center Data Scientist
- Speech Recognition Engineer
- Automation Solutions Architect
- Customer Insights
- Digital Engagement
Topics
AI-Powered Virtual Agents
Conversational AI in Contact Centers
Sentiment Analysis in AI
Omnichannel AI Integration
Predictive Analytics for Support
Real-Time AI Assistance
Autonomous Customer Interactions
Voice AI for Call Centers
AI-Driven Personalization
Chatbot Evolution in CX
Workflow Automation in Support
Future of AI Contact Centers
Industries
Information Technology Services
Manufacturing
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Software as a Service (SaaS)
Telecommunications
Financial Services
Healthcare
Retail
Speakers
Karen Mascarenhas
Manager, Demand Generation - Uniphore
Thank you for the great session. Reimagining Customer Experiences with Proactive Customer Care
Jennifer Mavaseh
Director of Business Development -Nastel Technologies, Inc.
It was a pleasure working with you on this webinar. Future of AIOP’s for Businesses
Elise Dumolin
Field Marketing Manager -DACH -Nintex
Thank you so much for all ur support for the event. Future of Expense Management for Businesses
Cameron
Regional Marketing Specialist, APAC - Akeneo
Thank you again for your assistance with hosting the event and I turned in for a brief period and was very happy with how smoothly things were running.. Future of Digital Process Automation for Businesses
Frequently Asked Questions
Where will the event be held?
This is an online event. You do not have to travel to any specific location. You can participate from your convenient location. The virtual event is accessible from a computer, mobile and tablet devices.
How do I log in on the day of the virtual event?
Your login details will be sent to you via email before the event. Use them to access the online platform.
Can I invite my colleagues and friends to attend the virtual event?
Absolutely. We are counting on you to invite others! Help us spread the word. You can simply share the link to this page, and they can register at their convenience.
