AI, Automation & Personalization in E-commerce Virtual Summit
Leverage intelligent technologies to automate and optimize operations, personalize customer journeys at scale, and unlock faster, more efficient growth in modern e-commerce. By combining data, AI-driven insights, and smart automation, businesses can enhance agility, improve customer experiences, and scale sustainably in an increasingly competitive digital landscape.
Date
18th March 2026Time
1000 HRS ETExperts Speakers
6+Overview
Intelligent Commerce. Automated Operations. Personalized Experiences.
The AI, Automation & Personalization in E-commerce Virtual Summit brings together e-commerce leaders, digital strategists, data and AI practitioners, customer experience professionals, and technology decision-makers to explore how intelligent technologies are redefining modern online retail.
As customer expectations continue to rise and competition accelerates, e-commerce brands must move beyond basic personalization and manual processes. AI-powered insights, automated workflows, and real-time decisioning have become essential to delivering relevant experiences, improving operational efficiency, and driving profitable growth at scale.
This summit provides practical frameworks and real-world use cases to help organizations apply AI across the entire e-commerce value chain—from acquisition and merchandising to fulfillment, customer service, and retention—while ensuring speed, accuracy, transparency, and trust.
Designed for teams across E-commerce, Marketing, Customer Experience, Product, Data, Technology, and Operations, the event focuses on turning intelligence and automation into measurable, sustainable business impact.
Why
Build Smarter, Faster & More Personal E-commerce Experiences — Virtually
The AI, Automation & Personalization in E-commerce Virtual Summit provides a strategic platform for learning how leading brands are applying intelligence and automation to accelerate growth and elevate customer experience.
Why this is a must-attend virtual experience:
Digital Sessions
Learn from e-commerce leaders and AI practitioners who are implementing automation and personalization across the end-to-end customer journey.
Digital Panel Discussions
Participate in expert-led discussions on AI-driven personalization, automated merchandising, predictive analytics, and intelligent operations.
Digital Networking
Connect with senior e-commerce, customer experience, data, and technology leaders shaping the future of digital retail.
Virtual One-to-One Meetings
Explore AI platforms, personalization engines, automation tools, and data solutions through focused conversations with industry specialists.
Our
Knowledge Sessions
Experience dynamic web panel discussions, live fireside chats, and interactive digital presentations that offer in-depth insights.
Industry Leaders
Connect virtually with top decision-makers, thought leaders, and solution providers exploring the latest advancements and trends in Artificial Intelligence.
Attendees
Join a distinguished group of senior executives and industry professionals for meaningful knowledge exchange and collaboration.
Our
E-commerce brands generate vast volumes of customer and operational data—yet many struggle to convert this data into real-time personalization and efficient, scalable operations.
The AI, Automation & Personalization in E-commerce Virtual Summit focuses on the shift from rule-based systems to intelligent, adaptive commerce. Industry experts will examine how AI powers predictive personalization, automates high-impact processes, enhances decision-making, and drives meaningful customer engagement across the entire lifecycle.
Attendees will gain practical, actionable insights to reduce manual effort, increase relevance at every touchpoint, and deliver experiences that strengthen loyalty and maximize customer lifetime value.
- AI-Driven Personalization Deliver relevant product recommendations, content, and offers in real time across channels.
- Automated Commerce Operations Streamline merchandising, pricing, inventory management, and fulfillment with intelligent automation.
- Predictive Customer Insights Leverage data and AI to anticipate customer behavior, forecast demand, and reduce churn.
- Scalable & Ethical AI Implement responsible, transparent, and scalable AI across modern e-commerce ecosystems.
WHO SHOULD ATTEND?
CXOs, VPs, Directors, Heads, Managers & Specialists in -
- E-commerce & Digital Commerce
- AI & Data Science
- Customer Experience (CX)
- Personalization & CRM
- Marketing Automation
- Growth & Performance Marketing
- Product Management
- Merchandising
- Operations & Fulfillment
- Digital Transformation
- Analytics & Insights
Topics
AI in E-commerce
Personalization & Recommendation Engines
Marketing & Commerce Automation
Predictive Analytics
Customer Segmentation
Dynamic Pricing & Merchandising
Conversational Commerce
AI-Driven CX
Data Platforms & CDPs
Ethics & Responsible AI
Industries
Retail & E-commerce
D2C Brands
Fashion & Apparel
Beauty & Personal Care
Consumer Electronics
Grocery & FMCG
Luxury & Premium Brands
Health & Wellness
Marketplaces
Subscription Commerce
Speakers
Sponsors
Karen Mascarenhas
Manager, Demand Generation - Uniphore
Thank you for the great session. Reimagining Customer Experiences with Proactive Customer Care
Jennifer Mavaseh
Director of Business Development -Nastel Technologies, Inc.
It was a pleasure working with you on this webinar. AIOP’s for Businesses
Elise Dumolin
Field Marketing Manager -DACH -Nintex
Thank you so much for all ur support for the event. Expense Management for Businesses
Cameron
Regional Marketing Specialist, APAC - Akeneo
Thank you again for your assistance with hosting the event and I turned in for a brief period and was very happy with how smoothly things were running.. Digital Process Automation for Businesses
Frequently Asked Questions
Where will the event be held?
This is an online event. You do not have to travel to any specific location. You can participate from your convenient location. The virtual event is accessible from a computer, mobile and tablet devices.
How do I log in on the day of the virtual event?
Your login details will be sent to you via email before the event. Use them to access the online platform.
Can I invite my colleagues and friends to attend the virtual event?
Absolutely. We are counting on you to invite others! Help us spread the word. You can simply share the link to this page, and they can register at their convenience.
