NexGen Conversational AI & Contact Center Summit

Secure your spot at the forefront of Conversational AI and contact center innovation. Dive into discussions around transforming customer interactions with cutting-edge AI, omnichannel strategies, and next‑gen automation to elevate both efficiency and service satisfaction.

Conference Date

21st April, 2026

Conference Time

09:00 AM GMT

Location

San Francisco, USA

Speakers

12+ Expert Speakers

About The Event

At the NexGen Conversational AI & Contact Center Summit, you'll explore how leading companies are leveraging AI-driven chatbots, voice assistants, sentiment analysis, and seamless contact center integrations to deliver personalized, efficient, and scalable customer experiences.

Why Attend?

Key Highlights:

  • Engage with organizations shaping the future of customer interaction through AI and automation.
  • Discover the latest advancements in conversational AI, speech analytics, virtual agent deployment, and unified support platforms.
  • Gain insights into omnichannel strategy, customer journey orchestration, compliance, and ethical AI practices.
  • Network with innovators from top-tier companies and exchange actionable strategies to improve your own operations.

Who Should ATTEND?

CXOs, VPs, Directors, and Leads in -
  • Conversational AI
  • Contact Center Operations
  • Customer Experience
  • AI & Automation
  • Omni‑channel Engagement
  • Data & Analytics
  • Digital Transformation
  • Customer Insights & Journey Mapping
  • Risk, Compliance & Ethics
  • IT & Infrastructure

Industry

Banking

Retail

E-Commerce

Financial Services

Manufacturing

Travel

Hospitality

Topics We Cover

  • Deploying Conversational Agents at Scale
  • Ethical AI & Bias Mitigation in Customer Interactions
  • Voice AI for Support & Self-Service
  • Seamless Omnichannel Orchestration
  • AI-Driven Sentiment & Emotion Analytics
  • Personalization via AI in Support Journeys
  • Integrating Virtual Agents with CRM & Enterprise Systems
  • Real-Time Monitoring & Performance Analytics
  • Compliance & Data Governance in Contact Centers
  • AI-Powered Workforce Optimization
  • Innovations in Chatbot & Voicebot Technologies
  • Future of Human–AI Hybrid Support Teams

20+

Industry-leading Speakers

150+

Attendees

15+

Knowledge Sessions

5+

International Sponsors

Speakers

Past Sponsor

Platinum Sponsor

Platinum Sponsor

Platinum Sponsor

Platinum Sponsor

Gold Sponsor

Interested in Speaking?

Step into the spotlight as a thought leader at the NexGen Banking Summit. Share your insights on transforming banking through AI, digital platforms, embedded finance, or next-gen customer experiences that redefine financial agility and innovation.

1 on 1 Meetings

Secure exclusive networking time with top professionals from these leading companies. Accelerate collaboration and tailor your engagement to real-world needs.

Roundtable Discussions

Engage in focused sessions to explore use cases, solutions, and best practices with decision‑makers and innovators.

Contact us for Round Table Discussion Sponsorship now, and make every discussion worth it!

Registration Packages

$199

In-Person Delegates

  • In person Conference Attendance
  • 2 Theaters of Content
  • Panel Discussion & Live Q & A
  • Network with colleagues, partners, tech giants and start-ups
  • Snacks, Coffee/tea, Lunches
  • Get special 15% off on group bookings for 3 more delegates.
BUY NOW

$399

In-Person Solution Provider

  • In person Conference Attendance
  • 2 Theaters of Content
  • Panel Discussion & Live Q & A
  • Network with colleagues, partners, tech giants and start-ups
  • Snacks, Coffee/tea, Lunches
  • After hours Networking Drinks Reception
BUY NOW