Nexgen Hospitality & Guest Experience Virtual Summit (UKI Edition)

Reimagine modern hospitality with cloud-native property management, seamless guest journeys, and data-driven operations—empowering hotels to deliver exceptional, personalized experiences at scale.

Date

3rd June, 2026

Time

10:00 AM BST

Experts Speakers

6+

Overview

About The Event

The hospitality industry across the UK and Ireland is undergoing rapid transformation, driven by evolving guest expectations, digital-first experiences, and the need for operational agility. Traditional systems are no longer sufficient to meet the demands of modern travelers who expect seamless, personalized, and contactless experiences.

The NexGen Hospitality & Guest Experience Virtual Summit (UKI Edition) brings together hospitality leaders, technology innovators, and operations experts to explore how next-generation platforms and automation are redefining hotel operations and guest engagement.

As the industry shifts toward smarter, more connected ecosystems, this summit will explore how organizations can:

  • Deliver seamless, end-to-end digital guest journeys
  • Leverage cloud-based systems to modernize hotel operations
  • Automate front desk, check-in, and service workflows
  • Personalize guest experiences using real-time data insights
  • Integrate payments, bookings, and operations into unified platforms
  • Enhance operational efficiency while reducing overhead costs
  • Enable staff to focus more on guest experience rather than manual processes

Through real-world case studies and expert-led sessions, this summit provides a clear roadmap for building agile, guest-centric, and tech-enabled hospitality operations.

Why

Attend?

Elevate Guest Experience & Hotel Operations — Virtually!

The NexGen Hospitality & Guest Experience Virtual Summit (UKI Edition) offers a focused platform for hospitality and technology leaders to explore the future of guest engagement and operational excellence.
Here’s why you shouldn’t miss it:


Digital Sessions

Learn from hospitality innovators, hotel operators, and technology leaders transforming guest experiences through modern platforms.

Digital Panel Discussions

Engage in discussions on digital guest journeys, automation, cloud PMS, revenue optimization, and operational efficiency.

Digital Networking

Connect with hotel executives, operations leaders, and guest experience professionals across the UK and Ireland.

Virtual One-to-One Meetings

Collaborate with hospitality technology providers to explore solutions tailored to your property or portfolio.

Our

HIGHLIGHTS
06+
Knowledge Sessions


Experience dynamic web panel discussions, live fireside chats, and interactive digital presentations that offer in-depth insights.

10+
Industry Leaders


Connect virtually with top decision-makers, thought leaders, and solution providers exploring the latest advancements and trends in Artificial Intelligence.

120+
Attendees


Join a distinguished group of senior executives and industry professionals for meaningful knowledge exchange and collaboration.

Our

Discussion Points
  • Cloud-Native Property Management Systems (PMS)
  • Contactless & Digital Guest Journeys
  • Automation in Front Desk & Hotel Operations
  • Unified Platforms for Booking, Payments & Operations
  • Personalization Through Guest Data & Insights
  • Revenue Optimization & Dynamic Pricing Strategies
  • Operational Efficiency & Cost Reduction
  • Staff Enablement Through Technology
  • Future of Hospitality Tech & Smart Hotels

Key Focus Areas

  • Modern Cloud-Based Hotel Operations
  • Seamless Guest Experience Transformation
  • Integrated Hospitality Platforms
  • Data-Driven Personalization
  • Automation & Operational Efficiency
  • Revenue & Performance Optimization

WHO SHOULD ATTEND?

JOB TITLES


CXOs, VPs, Directors, Heads, Managers & Specialists in -

  • Chief Operating Officers (COOs)
  • Heads of Hospitality Operations
  • General Managers (Hotels & Resorts)
  • Heads of Guest Experience
  • Revenue Management Leaders
  • Hospitality Technology Leaders
  • Digital Transformation Heads
  • Property & Hotel Owners
  • IT Directors (Hospitality)
  • Customer Experience Leaders
  • Operations & Service Leaders

Topics

We Cover

Guest Experience Transformation

Hospitality Technology

Cloud Property Management Systems

Contactless Check-In / Check-Out

Hotel Operations Automation

Revenue Management

Payment Integration

Customer Data & Personalization

Digital Guest Journeys

Smart Hotel Innovation

Operational Efficiency

Hospitality Analytics

Our

Industries

Hotels & Resorts

Boutique & Luxury Hospitality

Serviced Apartments

Vacation Rentals

Hospitality Groups & Chains

Travel & Tourism

Event & Leisure Properties

Hospitality Technology Providers

Food & Beverage (Hospitality)

Resort & Spa Management

Speakers

Our Speakers

Sponsors

Past Sponsor

Karen Mascarenhas

Manager, Demand Generation - Uniphore

Thank you for the great session. Reimagining Customer Experiences with Proactive Customer Care

Jennifer Mavaseh

Director of Business Development -Nastel Technologies, Inc.

It was a pleasure working with you on this webinar. AIOP’s for Businesses

Elise Dumolin

Field Marketing Manager -DACH -Nintex

Thank you so much for all ur support for the event. Expense Management for Businesses

Cameron

Regional Marketing Specialist, APAC - Akeneo

Thank you again for your assistance with hosting the event and I turned in for a brief period and was very happy with how smoothly things were running.. Digital Process Automation for Businesses

Frequently Asked Questions

Where will the event be held?

This is an online event. You do not have to travel to any specific location. You can participate from your convenient location. The virtual event is accessible from a computer, mobile and tablet devices.

How do I log in on the day of the virtual event?

Your login details will be sent to you via email before the event. Use them to access the online platform.

Can I invite my colleagues and friends to attend the virtual event?

Absolutely. We are counting on you to invite others! Help us spread the word. You can simply share the link to this page, and they can register at their convenience.