Nexgen Omnichannel Support Expo Virtual Summit
Discover cutting-edge strategies at the Next Gen Omnichannel Support Expo Summit, where innovation reshapes seamless customer interactions across channels.
Date
18th June, 2025Time
1500 hrs BST/ 1000 hrs ETExperts Speakers
12+Overview
Nexgen Omnichannel Support Expo
The Omnichannel Support Expo is a dynamic event focused on revolutionizing customer service by integrating multiple communication channels into a seamless experience. It highlights the latest innovations in AI, automation, and data-driven strategies that empower businesses to enhance customer interactions across voice, chat, email, social media, and more. Industry experts share insights on optimizing support systems for efficiency, personalization, and customer satisfaction in today’s fast-paced digital landscape.
The Next Gen Omnichannel Support Expo is a premier event dedicated to transforming customer service through seamless, integrated support across multiple channels. It showcases the latest advancements in AI-driven chatbots, real-time analytics, and automation, enabling businesses to deliver consistent, personalized experiences. Industry leaders and tech innovators converge to explore how omnichannel strategies can enhance customer engagement, streamline operations, and drive brand loyalty in the digital era.
The Next Gen Omnichannel Support Expo Summit is the ultimate gathering for innovators revolutionizing customer support. This summit explores cutting-edge strategies, AI-driven solutions, and seamless integrations that enhance customer interactions across multiple touchpoints. From chatbots to personalized experiences, industry leaders will share insights on optimizing omnichannel support for efficiency, satisfaction, and brand loyalty. Don’t miss this opportunity to stay ahead in the evolving world of customer engagement!
Why
Discover the Most Innovative Next Gen Omnichannel Support Expo Solutions!
The Next Gen Omnichannel Support Expo Summit is your gateway to the latest trends, technologies, and strategies that are redefining the realm of nexgen omnichannel support expo. Here’s why you should be a part of this extravagant meet:
Digital
Sessions
Join live sessions to gain actionable insights, share ideas, and explore cutting-edge trends from industry experts.
Digital Panel Discussions
Engage in thought-provoking virtual panels featuring diverse perspectives and transformative conversations.
Digital
Network
Expand your professional circle by networking with global leaders and peers in a seamless virtual environment.
Virtual One To One Meeting
Leverage personalized one-on-one meetings to forge meaningful connections and accelerate business opportunities.
Our
Knowledge Sessions
Experience dynamic web panel discussions, live fireside chats, and interactive digital presentations that offer in-depth insights.
Industry Leaders
Connect virtually with top decision-makers, thought leaders, and solution providers exploring the latest advancements and trends in Artificial Intelligence.
Attendees
Join a distinguished group of senior executives and industry professionals for meaningful knowledge exchange and collaboration.
Our
In today’s customer-centric world, delivering exceptional support across multiple channels is essential for building lasting relationships, boosting satisfaction, and driving business success. The Next Gen Omnichannel Support Expo Summit offers a focused platform to explore the latest innovations, tools, and strategies that transform how businesses manage customer interactions. Discover state-of-the-art solutions that integrate diverse touchpoints—whether voice, chat, or social media—into a unified support experience. As companies continue to adopt hybrid and digital customer engagement models, optimizing omnichannel support has never been more vital. This summit brings together industry leaders, technology experts, and customer experience pioneers to share actionable insights and next-gen solutions that will shape the future of omnichannel support.
Key Highlights of the Next Gen Omnichannel Support Expo Summit:
- AI-Driven Customer Support: Learn how artificial intelligence is revolutionizing customer service with smart chatbots, automated responses, and predictive analytics to deliver personalized, efficient support.
- Seamless Channel Integration: Discover how integrating multiple communication channels can streamline customer interactions and ensure a consistent, high-quality support experience.
- Enhancing Customer Engagement: Explore strategies to enhance customer satisfaction through real-time support, self-service options, and data-driven insights that anticipate needs and improve service delivery.
WHO SHOULD ATTEND?
CXOs, VPs, Directors, Heads & Managers of -
- Customer Experience & Support Strategy
- Omnichannel Engagement & Service Operations
- Digital Transformation & AI-Powered Support
- Contact Center & Customer Service Management
- CRM & Customer Data Analytics
- Customer Retention & Loyalty Programs
- Automation & Self-Service Technologies
- IT & Unified Communications
Topics
AI-Driven Customer Support & Chatbots for Seamless Interactions
Personalizing Customer Journeys Across Multiple Channels
Integrating AI & Automation to Enhance Customer Support Efficiency
The Future of Self-Service & Intelligent Virtual Assistants
Data-Driven Decision Making in Omnichannel Support
Optimizing Contact Center Operations with Unified Communication Tools
Balancing Automation & Human Touch in Customer Support
Ensuring Security & Compliance in Omnichannel Interactions
Industries
Technology
Financial Services
Healthcare
Retail & E-commerce
Telecommunications
Education
Travel & Hospitality
Consumer Goods & Services
Speakers
Karen Mascarenhas
Manager, Demand Generation - Uniphore
Thank you for the great session. Reimagining Customer Experiences with Proactive Customer Care
Jennifer Mavaseh
Director of Business Development -Nastel Technologies, Inc.
It was a pleasure working with you on this webinar. Future of AIOP’s for Businesses
Elise Dumolin
Field Marketing Manager -DACH -Nintex
Thank you so much for all ur support for the event. Future of Expense Management for Businesses
Cameron
Regional Marketing Specialist, APAC - Akeneo
Thank you again for your assistance with hosting the event and I turned in for a brief period and was very happy with how smoothly things were running.. Future of Digital Process Automation for Businesses
Frequently Asked Questions
Where will the event be held?
This is an online event. You do not have to travel to any specific location. You can participate from your convenient location. The virtual event is accessible from a computer, mobile and tablet devices.
How do I log in on the day of the virtual event?
Your login details will be sent to you via email before the event. Use them to access the online platform.
Can I invite my colleagues and friends to attend the virtual event?
Absolutely. We are counting on you to invite others! Help us spread the word. You can simply share the link to this page, and they can register at their convenience.
