NexGen Digital Experience & Customer Engagement Virtual Summit (UK Edition)
Deliver exceptional digital experiences with real-time engagement, intelligent customer interactions, and connected digital platforms—empowering organizations to build meaningful relationships and deliver seamless experiences across every touchpoint. Built around the growing importance of real-time digital experiences and event-driven connectivity, this summit reflects the future of customer engagement.
Date
6th October, 2026Time
10:00 AM BSTExperts Speakers
6+Overview
Engage Instantly. Personalize Every Experience. Build Lasting Connections.
Customer expectations continue to evolve, with users demanding instant interactions, personalized experiences, and seamless engagement across every digital channel. Real-time technologies, AI, and connected platforms are enabling organizations to deliver responsive digital experiences that strengthen customer loyalty and accelerate business growth. Realtime messaging and event-driven architectures are becoming foundational for modern customer engagement.
The NexGen Digital Experience & Customer Engagement Virtual Summit brings together customer experience leaders, digital transformation executives, technology innovators, and enterprise architects to explore how organizations can create engaging, connected, and intelligent customer journeys.
Aligned with next-generation customer engagement strategies, this summit will explore how organizations can:
- Deliver real-time digital experiences across every customer touchpoint
- Connect applications, channels, and customer data seamlessly
- Personalize customer interactions using AI-driven insights
- Build event-driven digital engagement platforms
- Improve customer responsiveness with real-time communication
- Enhance omnichannel customer journeys and engagement
- Accelerate innovation through connected digital ecosystems
- Strengthen customer loyalty with intelligent engagement strategies
Through expert-led sessions and real-world case studies, attendees will gain practical strategies to modernize digital engagement, improve customer experiences, enable real-time communication, increase customer satisfaction, and accelerate digital transformation.
Why
Connect in Real Time. Engage with Purpose. Deliver Better Experiences.
The NexGen Digital Experience & Customer Engagement Summit is designed for leaders driving customer experience, digital engagement, and enterprise innovation.
Here’s why you shouldn’t miss it:
Digital Sessions
Learn from customer experience experts, digital leaders, and enterprise technology innovators.
Digital Panel Discussions
Explore strategies for real-time engagement, omnichannel experiences, AI-powered personalization, and connected customer journeys.
Digital Networking
Connect with customer experience, digital, technology, and innovation leaders across the UK.
Virtual One-to-One Meetings
Meet experts to discuss digital engagement, real-time platforms, and customer experience transformation.
Our
Knowledge Sessions
Experience dynamic web panel discussions, live fireside chats, and interactive digital presentations that offer in-depth insights.
Industry Leaders
Connect virtually with industry leaders, decision-makers, and experts to explore emerging trends, share insights, and discover new strategies shaping the future.
Attendees
Join a distinguished group of senior executives and industry professionals for meaningful knowledge exchange and collaboration.
Our
- Digital Experience Transformation
- Customer Engagement Platforms
- Real-Time Customer Communication
- AI-Powered Personalization
- Omnichannel Customer Journeys
- Event-Driven Customer Experiences
- Connected Digital Platforms
- Customer Data & Engagement Analytics
- Future of Digital Customer Experience
Key Focus Areas
- Real-Time Customer Engagement
- Connected Digital Experiences
- AI-Powered Personalization
- Event-Driven Customer Journeys
- Intelligent Customer Interactions
- Future-Ready Digital Engagement
WHO SHOULD ATTEND?
CXOs, VPs, Directors, Heads, Managers & Specialists in -
- Chief Digital Officers (CDOs)
- Chief Customer Officers (CCOs)
- Chief Experience Officers (CXOs)
- Heads of Digital Experience
- Heads of Customer Experience
- Digital Transformation Leaders
- Enterprise Architects
- Customer Engagement Directors
- Product Experience Leaders
Topics
Digital Experience
Customer Engagement
Real-Time Communication
AI Personalization
Omnichannel Experience
Event-Driven Architecture
Customer Journey Management
Digital Transformation
Customer Experience Analytics
Our
Financial Services
Retail & Ecommerce
Technology & SaaS
Telecommunications
Media & Entertainment
Healthcare
Travel & Hospitality
Manufacturing
Speakers
Karen Mascarenhas
Manager, Demand Generation - Uniphore
Thank you for the great session. Reimagining Customer Experiences with Proactive Customer Care
Jennifer Mavaseh
Director of Business Development -Nastel Technologies, Inc.
It was a pleasure working with you on this webinar. AIOP’s for Businesses
Elise Dumolin
Field Marketing Manager -DACH -Nintex
Thank you so much for all ur support for the event. Expense Management for Businesses
Cameron
Regional Marketing Specialist, APAC - Akeneo
Thank you again for your assistance with hosting the event and I turned in for a brief period and was very happy with how smoothly things were running.. Digital Process Automation for Businesses
Frequently Asked Questions
Where will the event be held?
This is an online event. You do not have to travel to any specific location. You can participate from your convenient location. The virtual event is accessible from a computer, mobile and tablet devices.
How do I log in on the day of the virtual event?
Your login details will be sent to you via email before the event. Use them to access the online platform.
Can I invite my colleagues and friends to attend the virtual event?
Absolutely. We are counting on you to invite others! Help us spread the word. You can simply share the link to this page, and they can register at their convenience.
