NexGen Digital Experience & Customer Engagement Virtual Summit (EMEA Edition)

Deliver seamless, personalized, and connected customer journeys across every touchpoint—leveraging data, AI, and modern digital experience platforms to drive engagement and long-term loyalty.

Date

14th July, 2026

Time

10:00 AM CEST

Experts Speakers

6+

Overview

About The Event

In today’s experience-driven economy, customer expectations are higher than ever. Organizations must go beyond transactions to deliver meaningful, personalized, and consistent engagement across channels.

The NexGen Digital Experience & Customer Engagement Summit brings together digital leaders, marketing strategists, and CX innovators to explore how organizations can transform customer engagement through technology, data, and content.

This summit will explore how organizations can:

  • Deliver personalized, data-driven customer experiences
  • Orchestrate seamless omnichannel engagement
  • Leverage AI to enhance customer interactions
  • Build scalable digital experience platforms
  • Optimize customer journeys across touchpoints
  • Align marketing, product, and CX teams
  • Drive customer loyalty and lifetime value

Through expert-led sessions and real-world case studies, attendees will gain practical strategies to create impactful, engaging, and future-ready digital experiences.

Why

Attend?

Engage Better. Personalize Smarter. Grow Faster.

The NexGen Digital Experience & Customer Engagement Summit is designed for leaders focused on driving customer-centric growth and digital innovation.
Here’s why you shouldn’t miss it:


Digital Sessions

Learn from digital experience leaders, CX experts, and marketing innovators.

Digital Panel Discussions

Explore strategies for personalization, engagement, and omnichannel experiences.

Digital Networking

Connect with marketing, CX, and digital leaders across EMEA.

Virtual One-to-One Meetings

Engage with experts to explore customer engagement strategies.

Our

HIGHLIGHTS
06+
Knowledge Sessions


Experience dynamic web panel discussions, live fireside chats, and interactive digital presentations that offer in-depth insights.

10+
Industry Leaders


Connect virtually with top decision-makers, thought leaders, and solution providers exploring the latest advancements and trends in Artificial Intelligence.

120+
Attendees


Join a distinguished group of senior executives and industry professionals for meaningful knowledge exchange and collaboration.

Our

Discussion Points
  • Digital Experience Platforms (DXP)
  • Omnichannel Customer Engagement
  • AI-Driven Personalization
  • Customer Journey Orchestration
  • Data & Customer Insights
  • Content-Driven Experiences
  • Marketing Automation & CX
  • Real-Time Engagement Strategies
  • Measuring Customer Experience ROI

Key Focus Areas

  • Personalized Customer Experiences
  • Omnichannel Engagement
  • AI-Powered CX
  • Data-Driven Insights
  • Scalable Digital Platforms
  • Customer Loyalty & Growth

WHO SHOULD ATTEND?

JOB TITLES


CXOs, VPs, Directors, Heads, Managers & Specialists in -

  • Chief Marketing Officers (CMOs)
  • Chief Digital Officers (CDOs)
  • Heads of Customer Experience
  • Digital Marketing Leaders
  • CX & Engagement Leaders
  • Product Managers & Product Leaders
  • Data & Analytics Leaders
  • UX & Design Leaders
  • Digital Transformation Leaders

Topics

We Cover

Customer Experience (CX)

Personalization

Digital Experience Platforms

Customer Data Platforms (CDP)

Marketing Automation

Omnichannel Strategy

Customer Journey Optimization

Data & Analytics

Content Management

Our

Industries

Retail & Ecommerce

Financial Services

Technology & SaaS

Telecommunications

Media & Entertainment

Travel & Hospitality

Healthcare

Consumer Goods

Speakers

Our Speakers

Sponsors

Past Sponsors

Karen Mascarenhas

Manager, Demand Generation - Uniphore

Thank you for the great session. Reimagining Customer Experiences with Proactive Customer Care

Jennifer Mavaseh

Director of Business Development -Nastel Technologies, Inc.

It was a pleasure working with you on this webinar. AIOP’s for Businesses

Elise Dumolin

Field Marketing Manager -DACH -Nintex

Thank you so much for all ur support for the event. Expense Management for Businesses

Cameron

Regional Marketing Specialist, APAC - Akeneo

Thank you again for your assistance with hosting the event and I turned in for a brief period and was very happy with how smoothly things were running.. Digital Process Automation for Businesses

Frequently Asked Questions

Where will the event be held?

This is an online event. You do not have to travel to any specific location. You can participate from your convenient location. The virtual event is accessible from a computer, mobile and tablet devices.

How do I log in on the day of the virtual event?

Your login details will be sent to you via email before the event. Use them to access the online platform.

Can I invite my colleagues and friends to attend the virtual event?

Absolutely. We are counting on you to invite others! Help us spread the word. You can simply share the link to this page, and they can register at their convenience.